February 28, 2017 at 4:02 am #1762AnonymousInactive
Hi, PJ, I was able to get in on the Beta Testing, but I’m not sure of the protocol for submitting feedback.
Are they able to tweak in between new updates, or will all changes in response to our feedback show up after the next update?
I was sending in Captain’s Log-style emails with time stamps for issues in case they were trying out changes while I was playing.
Is it better to just give them info on each issue once, then wait for the next update to see if the issues have been addressed?
Thanks for any advice you can provide!
February 28, 2017 at 4:11 pm #1767
Give them any info pertaining to a bug you find – what you were doing when it happened, the sequence prior to it, can you recreate the issue, what device and what platform. Send whenever you can. They try to recreate your problem and make a list of problems to be fixed and see what they can get done for the next update. Changes only come in updates and some hard to fix requests may take a few updates.
Thanks for your help!
February 28, 2017 at 8:10 pm #1769AnonymousInactive
Great info, thanks PJ!
June 14, 2017 at 10:57 pm #2047AnonymousInactive
Hey, PJ! Got the new Beta Update! I want to purchase the special offer, but keep getting an error message saying I need to sign into my Google Play Account, with no redirect to where I need to sign in. I’ve opened Google Play and all seems well, but I continue to get the message. Could you please extend the offer in case it takes a while for me to figure out how to purchase?
June 15, 2017 at 7:15 pm #2048AnonymousInactive
Update: I found a bunch of info online and solved the problem. Hope everyone else is able to purchase!
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